Start enjoying your online experience
Santander App
Carry your bank with you on your mobile. Make transfers, manage your cards, withdraw cash from ATMs and more.
Get your passwords
To consult and perform transactions over the phone, online or on your mobile phone.
How do I recover my access password?
Find out how to get a new password if you have forgotten yours or it has been blocked.
How do I get an electronic signature and how do I activate it?
Banco Santander's electronic signature allows you to carry out transactions via our digital channels (mobile banking, Online Banking and Superlínea).
Your day-to-day banking in the palm of your hand
Be in control of what's happening with your accounts, cards and other products. Logging into your private account area will give you a summary of everything that has happened with your products since you last logged in. And also...
Funcionalidades digitales que te hacen la vida más fácil
Bizum
Send or receive money by mobile phone in seconds, without the need to know the bank account details.
Mobile payment
Make payments or withdraw cash from ATMs however and whenever you like with your mobile phone or smartwatch.
Payment of bills and taxes
Set up your direct debits free from fees and without even leaving your home.
Transfers
Send and schedule transfers at any time with ease.
What's more, for greater ease and security, if you have the Santander app,
you can authorise your e-commerce transactions with your fingerprint.
Procure products and run simulations
Access all the commercial information, advantages and conditions relating to products so you can find the product best suited to your needs:
- Financing products such as loans.
- Investment products such as funds, pension plans and securities.
- Protection insurance and renting.
- Current accounts, pre-approved and pre-payment cards.
Piggy banks for your savings targets
- Set your savings targets so you can save without thinking about it.
- Choose how often you want to make a contribution and round up your card purchases.
- Set personalised goals to help you save.
Examples of products you can procure online
What should I do if I have an emergency?
If you have lost your card, you can use the app and your online banking to temporarily enable and disable your cards. To do this, go to the relevant card and toggle the "OFF Disable card/ON Enable card" button.
If you need to permanently block your card, select the relevant card, tap "Block card" and select a reason.
I need to change my passcode
You can change your passcode through the security menu in your private account area. If you want to change your card's PIN, go to any ATM.
I need to report fraud
If there are any charges you don't recognise or you suspect it could be fraud, call our customer service department or visit your local branch.
Estamos donde tú estés
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FAQs
How do I change my personal data?
FAQs
How do I check tax information?
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How do I recover my password?
FAQs
Where can I check current fees?
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How do I return a bill?