Online Banking
Instant transfers
The money is available in less than 10 seconds. Transfers are free of charge if made online. Service available 24/7, 365 days a year.
Available for all your payments in euros
Transfer to euro accounts of any entity in the European Union.
New account ownership check before sending
Ensure the beneficiary name you have provided matches the account holder's name.
Limits management for greater security
Control your limits per transaction on the transfers you make online.
Instant transfers: Speed and security
Make your payments in real time and at no additional cost.
What are immediate transfers?
Instant transfers enable you to send payments to other individuals or businesses in 10 seconds or less. They are available 24 hours a day, 7 days a week, 365 days a year.
Their cost is the same as that of ordinary ones.
Instant transfers help you make any type of payment on the spot.
What are the features of instant transfers?
- All instant transfers, as well as ordinary transfers, include a Verification of Payee (VOP) service, which checks that the beneficiary's name matches that of one of the recipient account holders.
- They are unlimited: you can make as many instant transfers as you need.
- No maximum amounts in the branch. In the Contact Center, after prior identification, up to certain amounts. Online, you can manage daily limits per transaction.
- They can be sent between all countries in the European Union with euro currency.
- Reuse transfers you've already made to save time.
How to make an instant transfer online
1. Log in with your credentials to your "Global Position".
2. Click on the "Domestic and international transfer" icon. For a new transfer, click "New Transfer."
3. Choose the account from which you want to send funds.
4. Choose who you want to send the transfer to; you can enter it manually or search in favourites.
5. Enter the amount you want to send and the currency. Next, enter the transfer reference.
6. Select whether you want to send it as a salary or not.
7. Choose when you want to send it or whether you want to make it a recurring payment.
8. Click on continue. Three situations can occur:
A
Everything fits
The account owner matches the name you're sending it to.
B
It has a resemblance, but not entirely
You'll see the name that's registered with the destination bank so you can decide if you want to continue.
C
It does not match or it is not possible to verify it
We will notify you and you decide whether or not you want to continue with the transfer.
9. If everything is correct, on the next screen select the option to make your transfer instant.
|
Instant transfers |
Ordinary transfers | |
|---|---|---|
|
How soon are the funds available? |
Instantly, in 10 seconds or less. |
Between one and two business days. |
|
What is the daily limit? |
In unlimited offices and by telephone subject to prior review Online, you'll have a daily limit per operation that depends on your contract and the Bank's security limits. |
In unlimited offices and by telephone subject to prior review Online, you'll have a daily limit per operation that depends on your contract and the Bank's security limits. |
|
How much does it cost? |
They are free of charge online and at ATMs. They may incur a fee if made under different conditions, such as in-branch or deferred transfers, etc. |
They are free of charge online and at ATMs. They may incur a fee if made under different conditions, such as in-branch or deferred transfers, etc. |
|
What do you need to make them? | The IBAN of the destination account and the name of the recipient. |
The IBAN of the destination account and the name of the recipient. |
What does VOP mean? Why is it important?
VOP (Verification of Payee) is a free service that allows you to check whether the name entered for the payee matches any of the account holders for the destination account, for both individual SEPA digital payments and remittances.
This will prevent errors because you can verify before making the transfer whether the beneficiary's name matches one of the account holders. The responses will be: OK (it is an exact match), almost OK (if it is a close match) and KO (if there is no match). In cases where the account number is KO or almost OK, you can contact the beneficiary to ensure that the account number is correct.
When making transfers to legal entities, please note that verification is based on the name listed as the owner, not the trademark.
If you wish, you can always proceed with your transfer regardless of the outcome of the ownership verification, keeping in mind that in the case of a KO, the funds may not reach the correct beneficiary if you have not verified with the holder and you couldn't claim the bank.
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