Customer Services

TaxDown: declare your income tax return with experts

File your tax return with advice from TaxDown's experts1 to apply the current tax deductions and benefits.

Get a discount on TaxDown services for being a Santander customer.

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What is TaxDown?

TaxDown1 is an online platform that helps people like you to fill in your income tax return:

  • People who are not experts in tax regulations and seek the help of an expert.
  • People who are subject to the payment of Personal Income Tax: either because they are a resident in Spanish territory or because they have assets and rights in it, even if they are not a resident.

You can carry out the process 100% online from your computer or mobile. TaxDown will help you, not only to ensure the return easier, but also to ensure that all the deductions and tax benefits have been applied according with current tax regulations.

Beyond providing a technological platform, TaxDown puts at your disposal an expert team of tax advisors, who ensure that your return is correct and involves savings, whenever possible with current regulations.

What advantages do I have as a Santander customer if I decide to take out TaxDown?

As a Santander customer, you will have access to plans with exclusive prices:

Santander Youth Plan2

€0 per year

If you've never filed a tax return before, your first two tax returns with TaxDown will be free of charge. What’s included:

  • Final expert check.
  • Filing with the Tax Agency.
  • Responses to Tax Agency notifications.
  • Tax support throughout the year.
  • Chat support.
  • Email support within 24 hours.
  • Applications for paternity, maternity and large family tax relief.

Santander Pro Plan

€50 per year €30 per year

TaxDown's experts will review your tax return. Including:

  • Final expert review.
  • Filing with the Tax Agency.
  • Response to notifications from the Tax Agency.
  • Year-round tax advice.
  • 24/7 email support.
  • Application for paternity and maternity leave deductions and deductions for large families.

Santander Full Plan

€130 per year €78 per year

For special support and advice on complex tax returns. Including:

  • All Pro Santander and also:
  • Analysis of past tax returns.
  • One of our experts will do everything for you.
  • Direct support and advice via chat and WhatsApp.
  • Coverage for complex cases and situations.
  • Review of your tax return in less than 48 hours.
  • Document submission and management.
  • Form 030: Change of address.
  • If you are a non-resident, the filing of form 210 is included.

How do I sign up for TaxDown as a Santander customer?

To take advantage of the benefits you have as a Santander customer, register with TaxDown through .

How do I file my Tax return with TaxDown?

TaxDown is designed to apply all deductions with current tax regulations for which you meet the requirements, based on your tax information and the answers you provide in the application form. All you have to do is answer the questions and with that, you will get your optimized return. The Tax Robot will choose the most important questions, according to your specific profile.

This is the process for filing your tax return with TaxDown:

  • to access exclusive plans for Santander customers.
  • You can load your tax information from the Spanish Tax Administration at the start of the process to save time, since some of the data required will already be provided.
  • The TaxDown Tax Robot will choose the most suitable questions from a database of over 3,000 questions that apply to your profile.
  • As the final step in the process, you will be shown the comparison with the draft Tax Administration and, after

Let us help you with your income tax return

Become a customer and access TaxDown with exclusive benefits. 

Become a customer

FAQs

If you purchase the plan between 1 January and 14 March, it will be renewed one year later. If you purchase it between 15 March and 31 December, it will be renewed on 14 March of the following year.

Yes, customers can upgrade their plan at any time, and they will only be charged the difference..

Yes, cancelling your subscription will deactivate automatic renewal, but the service will remain active until the end of the contracted period.

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