What is Santander Personal?
Santander Personal is a personalised management channel, just for you, whereby you will have a Digital Manager who will be at your side when managing of your assets.
- You will have comprehensive management during any arrangement, advising, operating and consulting operations.
- Personalised, you will always be attended by your Personal Manager.
- A flexible channel where you can choose the when and how to contact your manager.
- 24 hour service, free and multilingual.
WHAT BENEFITS DOES IT HAVE?
- Benefit from all its advantages: immediacy, flexibility and personalised attention.
- A service that adapts to you and your lifestyle so that your relationship with the bank remains comfortable and simple. At Santander Personal we work to offer you the best personalised attention every day.
- Make the most of the latest technology and maintain direct contact with your Digital Manager.
- Remotely and close at hand, 24 hours a day, 7 days a week.
- You decide how you want your relationship with Banco Santander to be like:
The latest technology at your service, so you can contact your Digital Manager in an accessible, direct and innovative manner. You will be able to see and speak with your Digital Manager through the App Videollamada Santander.
You can quickly contact your Digital Manager through the Muro channel, a direct messaging channel, for specific queries that you can quickly and concisely discuss.
Contact your Digital Manager through a 24-hour service to help you with any type of procedure and take out products without having to travel, whenever and wherever you are.
Write an email to your Digital Manager for the banking operations that you need to carry out.
WHO HAS ACCESS TO THIS CHANNEL?
All customers and non-customers can use this way of interacting with the bank
All kinds of customers with different concerns can access our Santander Personal Particulares channel.
If you are in the Select segment you will be attended by a Digital Manager specialising in savings and investment products.
If you are self-employed, have or manage a company, a Digital Manager specialising in business products will be able to assist you whenever you need and inform you of all the benefits you have at different times of the year.
A team of Digital Managers specialising in International Business will help you with your exports and imports in the language you need.
HOW CAN YOU ACCESS THIS CHANNEL?
You can arrange and contact your personal relationship manager in several ways:
Sign up using your own mobile phone. You can get access to your Digital Manager from the different communication channels: telephone contact, video call, chat and email.
You can also register for Santander Personal in your personal area. You will have access to all communication channels with your relationship manager and you can see all of your data without leaving your Online Banking.
Call us and register by ringing 915 123 123. Once you have registered, you can contact your personal manager whenever you need.
Sign up at any of our Santander branches. Then you will be able to communicate with your relationship manager via the different channels that we provide.
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