All the answers about your Santander POS.

My POS has connection problems

You can call the Helpline 91 050 34 04 and mark option 1 and a technician will help you.

I need more rolls of paper for my POS

You can request them free of charge at any Santander.

I need to see a summary of the transactions made on my POS

Access your POS section of Online Banking or the Santander App. There you will have all the information to manage your POS.

I want to change my rate

Go to your Santander branch where your advisor will help you chose the rate that best adapts to your level of turnover.

I have to deactivate a POS or order an additional POS

You can do either of these two actions by calling our Santander POS Helpline 91 050 34 04 and mark option 3.

You must notify us about any change of address, bank account or any other information

You can call our Santander POS Helpline on 91 050 34 04 and mark option 3 to update your personal information and your business information.

I need to request additional stickers with the admitted cards

You can order them by calling our Santander POS Helpline 91 050 34 04, option 3.

1. POS service, marketed by Banco Santander, S.A. offered and subject to prior approval by Getnet Europe, Payment Entity S.L.O. Getnet, Europe, Payment Entity S.L.O., safeguards the funds received from users by deposit in a separate account opened in Banco Santander S.A.

Wireless online or telephone

I have a POS for my physical store and I'm going to open my website

Learn more about our TPV Virtual to contract the payment gateway for your online store or call the Santander POS Helpline 91 050 34 04, where our team of eCommerce specialists will help you design the best payment solution for your online business.

I want to do home deliveries and activate my POS to accept telephone payments

To do so, you have the Paygold, that allows you to accept payments for your orders or reservations with the highest level of security. You can also call the Santander POS Helpline on 91 050 34 04, option 2, and our team of specialists will help you to contract it without leaving your business.

I have a moving business without a fixed location and I need a wireless POS

If you have a moving business, the ideal POS are the GPRS POS or the Free POS, which allow you to manage your business on your mobile. Visit your closest Santander branch and the business advisor can advise you on the model that best suits your needs.

1. POS service, marketed by Banco Santander, S.A. offered and subject to prior approval by Getnet Europe, Payment Entity S.L.O. Getnet, Europe, Payment Entity S.L.O., safeguards the funds received from users by deposit in a separate account opened in Banco Santander S.A.