What does it offer?

FAQS

An insurance policy to protect your employees

Our Collective Agreement Life and Accident Insurance allows you to honour your obligation to protect your employees as required under their collective bargaining agreement.

The insurance policy offers different types of cover1, depending on the terms of the collective bargaining agreement for your sector or activity:

  • Cover in the event of death: due to an accident at work, disease or illness (occupational/non-work related), a traffic accident or any other cause of death.
  • Disability cover: diseases and/or accidents that permanently prevent the employee from working, whether due to partial, total, absolute and/or severe degree of disability, such as where the affected employee requires the help of others to carry out basic activities.

Benefits of the policy

We do everything we can to make things easier for you:

  • Flexible payment options: choose between annual or half-yearly payments, and with no additional charge for paying in instalments.
  • The entire process is fully digital so you can get it done on our website or via the App.
  • We review and update the insured capital and types of cover you need as and when your collective bargaining agreement changes.
  • You will have a dedicated telephone number with specialised agents on hand to handle and resolve any doubts you may have.

Shall we discuss it?

If you would like more information, visit any of our branch offices.

Frequently asked questions about our Collective Agreement Life and Accident Insurance

How long does the cover last? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

The insured events described in the policy are only insured if they occur within the insured period as also explicitly set out in the policy, in accordance with the collective bargaining agreement to which your company is subject. The duration of the cover will depend on the guarantees you have arranged, and always taking into account the coverages, limits and exclusions contained in the contractual documentation of the contracted policy:

  • 24 hours a day
    The policy covers any injury or loss that the Insured sustains at any time of day (24-hour coverage), including non-working days.
  • Occupational
    The policy covers any accidents that the Insured may suffer exclusively when carrying on their normal work or trade on behalf of the Policyholder, including any accidents that the worker may suffer when going to or returning from the workplace, otherwise known as “in itinere” occupational accidents.
    Accidents will qualify as in itinere occupational accidents when they are classified as an occupational accident by the Social Security, the competent labour authority or the competent jurisdictional bodies, by virtue of a final decision or judgement.
    When the Insured is temporarily away from their usual place of residence for work-related reasons, they shall be considered to be covered against these events from the time they begin their journey and thereafter for 24 hours a day while this situation persists.
  • Non-occupational
    Non-work-related accidents, i.e. those that occur in the private life of the Insured, are likewise covered. If this cover is arranged, accidents that occur while the Insured travels from their home to their place of work and from there back to their home (classified as in itinere accidents) are not considered non-occupational, as they are covered as an occupational accident.

What happens if my collective agreement does not provide for mandatory protection and insured capital? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

If the collective bargaining agreement to which your company is subject does not require you to take out group insurance, we can offer you a more basic product, consisting of cover for death due to accident and absolute permanent disability due to accident, effective 24 hours a day and with a sum insured of €30,000, thus ensuring that your employees are covered for basic accidents.

What does accident mean exactly? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

An accident is where the Insured sustains bodily injury due to a violent, sudden and external cause beyond their control, which produces, within a period of 18 months, Absolute Permanent Disability, Total Permanent Disability, Partial Permanent Disability, Major Disability or Death of the Insured1.

The following will also qualify as accidents for insurance purposes:

  • Asphyxiation caused by gases or vapours, by immersion or submersion, or by ingestion of liquid or solid matter, whether or not of foodstuffs, though excluding deliberate poisoning.
  • Infections that are a direct product of an accident.
  • Infections resulting from surgery or medical treatment due to an accident.
  • Traumatic diaphragmatic hernias and/or diaphragmatic ruptures, or post-surgical ruptures originating from an accident covered by the Policy. All other types of hernias due to other causes are excluded.
  • The consequences of any action involving legitimate self-defence or the defence of others.
  • Accidents that occur while sleepwalking or as a result of fainting.
  • Myocardial infarction, provided that it is considered an occupational accident by the competent labour authority.

Why should I take out this insurance with Santander? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

To ensure full protection for your employees in accordance with their collective bargaining agreement, with a more basic policy available for those collective agreements that do not insist on specific coverage. We are also flexible when it comes to age, with all types of cover available up to the age of 67, and with death cover available up to the age of 70. We also offer digital servicing, with our team of specialised agents on hand for anything you may need. Discounts and promotions are also available on our products and services.

You will be insured for the degree of cover required under the collective agreement and your policy will be automatically updated as and when the collective agreement changes. Moreover, no proportional rules will be applied when paying indemnities in the event that the number of employees is not up to date as at date of claim (provided they are named on the company’s list of employees at time of claim) as we will adjust the number accordingly at that time. This is not offered elsewhere and makes for a much simpler process.

If I’m self-employed and have no employees, can I arrange the insurance? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

We cannot insure self-employed workers with no employees. To arrange insurance for a collective bargaining agreement (especially when it is compulsory), you must have a company structure, or be self-employed with employees. Moreover, in the event that your business activity does not make it compulsory to take out this insurance, we offer you (to provide greater protection for your employees) our Group Accident insurance product policy, which comes with standard cover of €30,000 in the event of death due to accident and absolute permanent invalidity caused by accident.

If my turnover exceeds €50 million, can I take out the insurance policy? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

No. At present, the insurance only covers companies with annual turnover or revenue of below 50 million euros. If you do earn more, we can pass you on to another team who will be happy to find a solution for you.

I have several workplaces but I don’t want to have different insurance arrangements for each. Can I have one insurance policy for all my workplaces? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

Our product is designed for exactly this. You can take out a single policy to insure all your employees (national employees only), whether or not they are required to be insured under their collective bargaining agreement and regardless of the province they are from, and all under the same risk group.

I only have my NACE code. Can I still take out the insurance? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

Yes. We would simply run a check to identify your sector of activity and locate the relevant collective bargaining agreement. The INFORMA database will retrieve your NACE code from the public registry during the process of arranging the insurance.

Shall we discuss it?

If you would like more information, visit any of our branch offices.

FAQS

    How long does the cover last? What happens if my collective agreement does not provide for mandatory protection and insured capital?

Collective Agreement Life and Accident Insurance

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