FAQs about digital banking for individuals

How do I change my personal data?

How do I change my personal data?

How do I check tax information?

How do I check tax information?

How do I check and download account activity?

How do I check and download account activity?

How do I recover my password?

How do I recover my password?

How can I obtain and activate my electronic signature?

How can I obtain and activate my electronic signature?

I'm having problems with my electronic signature and can't use my accounts

I'm having problems with my electronic signature and can't use my accounts

How can I make an appointment with a relationship manager at my branch?

How can I make an appointment with a relationship manager at my branch?

How can I exchange euros for another currency?

How can I exchange euros for another currency?

How do I access online banking?

How do I access online banking?

How can I change my electronic signature?

How can I change my electronic signature?

What is the limit for transfers in remote banking and how can I change it?

What is the limit for transfers in remote banking and how can I change it?

Where can I check current fees?

Where can I check current fees?

What is the Digital Banking Contract and how can I sign up for it?

What is the Digital Banking Contract and how can I sign up for it?

How do I get the password to view my accounts?

How do I get the password to view my accounts?

How can I pay municipal taxes online?

How can I pay municipal taxes online?

How can I register a "Secure Device"?

How can I register a "Secure Device"?