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Smart Red Branches
A new model for offices and our interaction with you. Because we value your time, we now open in the afternoon.
Refurbished meeting point for a more positive experience
Their innovative and functional design makes them a more comfortable place. We have removed the architectural barriers to make them accessible to all and we have improved the technology to offer you a more agile and personalised service.
We have equipped your Smart Branch with a much more digital environment so that you can carry out your daily operations in an assisted, agile, simple and secure way: tablets in the waiting area, state-of-the-art ATMs, interactive rooms, and more.
Discover our opening times
In addition, you can carry out transactions 24 hours a day, every day of the year using Santander App if this is more comfortable for you than going to your branch.
A branch designed for you
Feel at home
When entering a Smart Branch, one of our employees will greet you and accompany you to easily resolve your questions.
Areas designed for you
More open and bright spaces, adapted for people with disabilities.
Meet your personal manager
We know how important it is for you to have a person of reference who knows you and is an expert in finance. That is why we have specialised managers adapted to each profile.
Greater confidentiality
We have reorganised the spaces with well-differentiated areas (less visible cashier desk, waiting area, agile posts and meeting rooms), so that you can carry out your tasks in private.
Autonomy
To streamline your procedures, we offer you a new generation of ATMs, passbook updater and tablet to carry out your operations with Santander App, in a secure environment. Don’t worry if you are not sure how to use them, we will help you.
Efficient queue management
The shift manager identifies you to refer you to your personal manager, to the cashier area or to the waiting room and prioritises you if you have made an appointment.
Need any help?
Enter here and find answers to the most frequently asked questions with our online help available 24 hours a day.
Other related products
Santander App
Have the bank on your mobile. Make transfers, manage your credit cards, withdraw cash from ATMs, review your expenses and more.
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