Help Center
Private Banking Customer Service
Make your queries online and discover the different ways to contact us through Superlínea and change the way you relate to your bank.


Do you want to talk?
915 123 123, 24 hours a day.

Do you have an emergency?
If your card has been stolen or lost, or someone is fraudulently using your digital codes, find out more here.

Do you have any questions?
Click here and find the answers to the most frequently asked questions with our online help, available 24 hours a day.

Do you want to chat?
As a Santander Private Banking customer you can access our online chat via Santander App or your Online Banking.
Always Connected
If you also think that people come first and then everything else, and that being digital is not an end but rather a means, then we are connected. Whenever you want. However you want. Wherever you want.
Online Banking: no time or location restrictions
You decide how, when and where you interact with your bank. We make it easy for you: manage and use your accounts and cards from your mobile phone.


Manage your investments
Access tools that provide information about our products and your investments, including funds, pension plans, securities, equities, ETFs and warrants, etc.
Take care of your day-to-day banking
View your products, check your incomings and outgoings, transfer money to another account, freeze or unfreeze your cards, sign your investment proposals and much more.


And other services
Run simulations and compare different investment products, receive alerts about those that catch your interest and keep up to date with the latest market developments.
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