International eSIM for travelling

An eSIM (embedded SIM) is simply a digital version of a traditional SIM card. Instead of inserting a physical card into your phone, it is downloaded directly to your device in just a few minutes. It allows you to connect to mobile networks and use data, calls and messages. The main difference is that no physical card is required: everything is managed from your mobile device. When used for travel, it is known as a travel eSIM and allows you to use mobile data abroad without paying costly roaming charges.

You will not receive a physical SIM card. Your eSIM is delivered digitally and can be installed directly from the app.

Once you complete your purchase:

• You will see your eSIM details on screen.
• You can install it with a single click or by following the step-by-step guide.
• The eSIM will be downloaded automatically to your device.

Before purchasing, make sure your device is compatible with eSIM technology.

You can easily install your eSIM through the app by following the step-by-step instructions provided.

Tips:

• Install it before travelling (preferably using a Wi-Fi connection).
• Activate it when you reach your destination.
• Select the eSIM as your mobile data line.

Your plan is activated when the eSIM first connects to a network in your destination country.

If you use all the data included in your plan, you can purchase a new one directly through the Santander App.

Remember: Even if you have no data remaining, you will still be able to access the Santander App and purchase a new plan without needing an additional internet connection.

Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Ecuador, Egypt, El Salvador, Iceland, India, Indonesia, Japan, Mexico, Morocco, Norway, Peru, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Switzerland, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Uruguay and Vietnam.

Yes, if your device supports dual SIM functionality.

You can:

• Keep your usual number for calls and SMS messages.
• Use the eSIM for mobile data.

Tip: disable roaming on your primary SIM to avoid additional charges.

Most modern smartphones are compatible, but not all. Please check whether your device supports eSIM before purchasing.

Yes. You will need an internet connection (preferably Wi-Fi) to download and install the eSIM.

Yes. In most cases, you will be able to share data, although this may depend on your chosen plan or destination country.

No. The price shown before you confirm your purchase is the final price. It includes all applicable taxes and charges, so there will be no unexpected additional costs.

If you encounter any issues:

• Review the installation and troubleshooting guide in the Santander App.
• Check that the eSIM is activated and selected as your data line.
• Restart your device if necessary.
• Contact support through the Santander App.