KNOW THE GDPR

What is GDPR? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

The General Data Protection Regulation (GDPR) is a new European regulation that adapts the management of personal data to new digital environments, such as the internet and mobile apps. Its objective is to guarantee that natural persons own their data and have control over what entities do with them.

When does the new regulation apply? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

The European Union approved the Regulation in 2016. Member States must apply it from 25 May 2018.

What is the Right of Portability? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

Right of the data owners to ask the Bank to give their data to another entity, or to them, if requested, in a structured, commonly used and machine-readable format. Such request can only be made in relation data whose processing is based on consent or a contract, and provided that the processing is carried out by automated means.

What is the processing of personal data? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

Data processing is considered any use of the data that implies the collection, recording, conservation, preparation, modification, consultation, use, blocking, modification or cancellation, as well as the data transfers resulting from communications, consultations, interconnections and transfers.

What companies does GDPR affect? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

All companies that have personal data must comply with the Regulations.

What are the accesses for the modification of consents? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

If you are a Banco Santander customer, you can make changes to your consents both from the Private Area, as well as from the mobile APP, the Call Centre or at the Branch.

What consents do customers have to complete? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

We will need the customer's consent to carry out certain kinds of processing:

  • Sending general marketing, or marketing adapted to the profile of the data owner, about products and services other than those that they have taken out.
  • Sending marketing for Insurance products.
  • Transfer of personal data to other entities.
  • Consultation of negative files for pre-granting.

Does the customer have to agree to all the consents? Icon / PlusCreated with Sketch.Icon / minusCreated with Sketch.

Consenting to all processing allows the bank to offer a service that is most adapted to their needs, but they do not have to agree to all consents. Even so, if the customer opts for the latter, the Bank must process their personal data for the maintenance of the product or service that they have taken out and/or legal compliance.

Shall we start?

Manage your consent so that we can continue to offer you all of our products and services.

KNOW THE GDPR

    What is GDPR? When does the new regulation apply?
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