Help Center

Select Customer Service

Make your queries online and discover the different ways to contact us through Superlínea and change the way you relate to your bank.

Urgent help

Do you have an emergency?

If your card has been stolen or lost, or someone is fraudulently using your digital codes, find out more here.

Online help

Do you have any questions?

Click here and find the answers to the most frequently asked questions with our online help, available 24h.

Always Connected

If you also think that people come first and then everything else, and that being digital is not an end but rather a means, then we are connected. At any time. However you like. Wherever you want.

Your bank is always with you

We make our services available to you from any place: Santander Orienta, search for you nearest branch or ATM, chat, Superlínea, assistant for questions and video tutorials.

Arranging products

We believe that technology can also benefit people and that is why we are wherever you are. You can arrange online: accounts, debit and credit cards, pension plans, insurance, pre-approved loans...

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