1. Any personal data (hereinafter the "data") that an individual may furnish to Banco Santander, S.A. (hereinafter the "bank"), including the data of any third party involved in an inheritance (heir and/or beneficiary), (hereinafter, respectively, the "applicant" and the "party involved", and, jointly, the "data subjects"), in relation to this request, will be processed by the bank as the data controller, primarily for the following purposes and in accordance with the legitimate interests indicated:

  1. The processing of the certificate of positions requested. Such processing is necessary in order to perform the request.

  2. Provision of the personal data set out in the documentation supplied for execution of the will for Santander Pensiones SA EGFP, for Santander Previsión 1, E.P.S.V., for Santander Previsión Colectiva, E.P.S.V., for Allianz Popular Pensiones, E.G.F.P. S.A.U., for Europrevisión, E.P.S.V., for Europrevisión Colectivos, E.P.S.V., for Santander Seguros y Reaseguros Compañía Aseguradora, S.A., for Santander Vida Seguros y Reaseguros, S.A., for Santander Generales Seguros y Reaseguros, S.A., and for Popular Vida 2020, Compañía de Seguros y Reaseguros, S.A.U., if you have taken out products with these management entities or insurance companies, sold or distributed by Banco Santander S.A, to enable the certificate of positions to be processed. This processing is required for this request to be fulfilled.

  3. If applicable, considering the type of request made and by virtue of the provisions in applicable regulations in the area of prevention of money laundering and financing of terrorism, the bank may process the data subjects' data so they can make the pertinent statement to the authorities under the cases established for the purpose with regard to transactions involving cash, banknotes and cheques made out to the bearer. This processing will be performed in compliance with a legal obligation, compliance with which is the bank's responsibility.

  4. Satisfaction surveys on this will management service and/or the service provided, whether or not by electronic means, with no interest in the identity of those interviewed in order to extract relevant and pertinent information, to enable you to freely choose to reply to the survey by identifying yourself, or anonymously. This processing is necessary to satisfy the legitimate interest of the bank, depending on the outcome of the surveys, in improving the quality of the will management service.

With regard to processings (iv), data subjects may exercise their right to object by contacting the bank's data protection officer/privacy office, as described in point 3, explaining the reason for their objection, bearing in mind that they must state the reference "Surveys".

Any data furnished to the bank by data subjects for the exclusive purpose of managing collection of pension plans, life insurance and savings insurance will be processed by the bank as the data processor of the insurance companies and pension plan entities, in accordance with the instructions received, and only for the purposes of collection and provision for them.

Under no circumstances will the bank process or store data in relation to health, or any other information that may be supplied by data subjects to process a claim for own means, and the insurance companies and/or management entities receiving the information are the controllers of your data.

2. The bank may provide the data to third parties in the following circumstances:

  1. Competent public bodies, judges and courts, when the bank is legally obliged to provide them.

  2. Third-party service providers may occasionally have access to the data subjects' data on behalf of the bank (e.g. technology and software service providers/call centre service companies/professional services firms). These providers include Salesforce Inc., a company located in the United States with which the bank has signed standard contractual clauses.

3. Data subjects have the right to access, rectify, erase, object to or request the restriction of certain processing. They also have the right to insist on the portability of their data, to object to being the subject of decisions solely based on automated processing and, in general, to check any matter related to the processing of their personal data with the data protection officer/privacy office of each of the companies, as listed below:

Along with their applications, data subjects must attach a copy of their ID card or any official identity document, bearing in mind that in the event of any objection to purpose (vi) in point 1 above, they must state the reference "Surveys".

4. We will process your data for as long as they are necessary for the purposes for which they were collected. When the certificate of positions has been provided, unless there is any other legal basis that enables us to process your data, we will cancel your data by blocking them during the periods set out in the legal provisions applicable or the statute of limitations periods, following which the bank will physically eliminate or fully anonymise them.

5. Detailed information on the Bank's data protection can be found in the Legal Notice on Santander's website at www.bancosantander.es. The data subject undertakes to pass this information on to any party involved in the inheritance whose data they have provided as part of the application and who is not a signatory of this document.

Details of the rest of companies who may receive data are as below:

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If you would like more information, visit any of our branch offices.